Terms & Conditions

Terms & Conditions

Welcome to Zamzama Collection. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before placing an order or using our site.

1. General Information

  • Zamzama Collection is an online clothing store based in Pakistan.

  • By placing an order, you confirm that you are legally capable of entering into a binding contract.

  • All content on the website, including images, descriptions, designs, and pricing, is the property of Zamzama Collection unless stated otherwise.

2. Product Information & Availability

  • We make every effort to ensure that product descriptions, images, pricing, and stock information are accurate.

  • Despite our efforts, minor discrepancies may occur in color, size, or fabric due to display differences or supplier variations.

  • All products are subject to availability. Zamzama Collection reserves the right to cancel or modify orders if an item is out of stock or unavailable.

3. Ordering & Payment

  • Orders can be placed through our website using the available payment methods.

  • Payments are securely processed via Shopify’s encrypted payment gateways.

  • Prices listed are inclusive of applicable taxes unless stated otherwise.

  • Zamzama Collection reserves the right to refuse or cancel any order at its discretion.

4. Shipping & Delivery

  • Please refer to our Shipping & Delivery Policy for details regarding order processing, shipping times, and delivery methods.

  • Delivery times are estimated and may vary due to unforeseen circumstances or location constraints.

5. Returns & Refunds

  • Please refer to our Return & Refund Policy for details on eligibility, procedures, and timelines.

  • Customers must follow the outlined return process to qualify for refunds or replacements.

6. User Conduct

When using Zamzama Collection’s website or services, you agree not to:

  • Use the website for any unlawful or fraudulent purposes

  • Copy, reproduce, or distribute our content without permission

  • Interfere with the website’s security, data, or operations

7. Intellectual Property

  • All content, designs, images, and branding on the Zamzama Collection website are protected under intellectual property laws.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Limitation of Liability

  • Zamzama Collection is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

  • We are not responsible for delays or damages caused by third-party delivery services.

9. Privacy

  • Your personal information is handled in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions.

10. Modifications to Terms

  • Zamzama Collection reserves the right to modify these Terms & Conditions at any time without prior notice.

  • Any updates will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.

11. Governing Law

  • These Terms & Conditions are governed by the laws of Pakistan.

  • Any disputes arising from the use of the website or transactions will be subject to the jurisdiction of Pakistani courts.

12. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:
Email: ms2662149@gmail.com

By using Zamzama Collection, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.